How 2020 Shifted Consumer Behavior & Created the 3.0 Digital Era for Law Firms

Senior Attorneys need to keep in mind the ongoing shift in consumer behavior post-2020.

As Jeremy E. Poock, Esq. explains, “2020 caused a shift in consumer behavior. We all shifted digitally in 2020, and 2020 really shifted the legal industry into what we call the 3.0 Digital Era for Law Firms, which means that clients continue to search for their lawyers online.”

As Poock points out, that shift in consumer behavior has resulted in Growing Law Firms deploying Multi-Channel Digital Marketing to attract new clients.