The Ongoing Shift in Consumer Behavior for Legal Services Post-2020

Senior Attorneys need to keep in mind the ongoing shift in consumer behavior post-2020.

As Jeremy E. Poock, Esq. explains, “2020 thrusted us all into the Digital Era, and it really created the 3.0 Digital Era for law firms, which means that clients today, tomorrow, and years from now will continue to search for their lawyers digitally . . . We're often saying that the No. 1 referral source for lawyers today is Google . . . it's Uncle Google.”